Domestic shipments are shipped Standard Ground Service (typically UPS, FedEx, or USPS) unless noted otherwise in the item description. We do not ship to P.O. Boxes. Please provide a current, confirmed physical street address at checkout.
Domestic shipments typically ship within 1 business day. If you require expedited shipping please contact us before Checkout and we will do our best to accommodate your requirements.
Careful attention is given to inventory position to assure items are in stock and available for immediate shipping. In rare instances, due to inventory fluctuation, an item may be on backorder. When this occurs, we will communicate the expected delivery date to the Buyer. The Buyer will be given the choice to cancel the order for a full refund, or leave the item on backorder. Most backordered items are shipped within 7-10 days.
FREE SHIPPING & QUOTED RATES TO THE UNITED STATES APPLY TO THE CONTINENTAL 48 STATES ONLY. All other ship-to locations will incur additional shipping charges. If the shipping rate to your exact location is not specified, please contact us for a shipping quote prior to Check-Out.
Insurance – Added at the discretion of Maryland Powersports taking into account ship-to location and cost of item. If you require shipping insurance, other than what then what is the standard Carrier included insurance, please contact us for a quote prior to Checkout
Combined Rates – We offer discounted shipping rates for multiple item purchases! All items must be shipped to the same address for a discount to apply. If buying more than one item, please contact us prior to completing Checkout for your multiple item discount. Some items are not eligible for combined shipping due to size &/or weight restrictions.
International, Alaska/Hawaii, US Territories, and APO/FPO addresses – Typically shipped USPS Priority Mail. International Buyers are responsible for any import duties, taxes, or fees assessed by Customs. Prior to Checkout, please contact your local Customs Office to confirm if import taxes will apply to this purchase, and if so, what the import fees are that you may need to pay to receive items into your Country. Items typically clear Customs quicker if a phone number is provided. Please provide a current phone number for the delivery address at Checkout. Shipments outside of the Continental 48 States can require up to 5 business days for handling/processing prior to shipment (typically processing time is 2-3 days). Please contact us with any questions prior to Checkout.
USPS has maximum size limits for some International Countries of 42 inches in maximum length and 79 inches in maximum length plus girth. In the event that the item purchased exceeds USPS size limits, we will inform the buyer immediately, cancel the transaction, and refund 100% of the purchase price.
Some Canadian Provinces such as Nunavet, Newfoundland, Yukon, & the Northwest Territories may require additional shipping costs as they are surcharged by USPS. Please contact us for a shipping quote to these locations.
We accept the following forms of payment –
- eBay checkout Payment options for all transactions completed through eBay
- Mastercard, Visa, Discover, and American Express through Paypal online invoicing (no Paypal account is required).
Order Cancellation / Modifications
- We process orders quickly to assure fast delivery. We will be glad to cancel or modify orders if/when possible, but once your order starts processing (usually within minutes given our investment in automated processes) it cannot be cancelled or modified.
- We do however understand mistakes happen, and at this point our Return & Exchange poicy would apply once you receive your order.
Return & Exchange Policy
- Returns and Exchanges allowed up to 30 days after receipt of item.
- All returns/exchanges require prior approval and an RA number (Return Authorization). Please Contact Us to initiate a return request.
- Returns or exchanges must be received back by Maryland Powersports within 10 business days from the date the Return Authorization is issued.
- No Returns or Exchanges on Used Parts (even lightly used!), Closeout Orders, Special Order Parts, All Electronics Items, Tuners (Powercommanders, FuelPaks, etc), and Tools that have been opened. NO EXCEPTIONS.
- Exchanges – Apparel & Helmet orders (Not including Closeout) – $25.00 Shipping & Handling fee charged for customer requests to exchanges apparel items for a different size within 30 days or order. Exchanges must be for exact item purchased, but in a different size (color/style exchanges not allowed)
- All items purchased from Maryland Powersports are sold complete and in the original factory packaging (unless otherwise noted in the item listing). All returns must be in same condition as received, in all of the original packaging, with all hardware, literature, instructions, documentation, and with attached tags to be eligible for a refund. Items received back not meeting these conditions, and show use of being handled or worn will be returned to the buyer with no refund given.
- All returned items are subject to an incoming inspection prior to any refunds or exchanges being processed.
- Buyers are responsible for return shipping costs when the return is a result of buyer error or buyer convenience.
- We cannot refund original outbound shipping costs when the return is a result of buyer error or buyer convenience. There is outbound shipping cost associated with free shipped items, and this cost will be deducted from the refund.
- Please allow up to 10 business days once the return is received back at Maryland Powersports for refunds to post to your account.
Maryland Powersports will not be held responsible for improper purchases due to lack of research by the buyer. Please check with your local dealer for appropriate year/make/model fitment if purchasing an item for an application not specified in the auction listing. We will be glad to help with any fitment questions. Please contact us before bidding.
Lost/Damage Claims – All shipping damage must be reported with 2 days of receipt to Maryland Powersports. Defective/damage claims not attributed to shipping are covered by the Manufacturer’s Warranty, and not by Maryland Powersports. Shipping damage or lost-in-transit claims/re-shipments will not be processed until the insurance claim is approved by the Carrier.
- Each manufacturer has its own warranty policy. Warranty policies and coverage periods vary per manufacturer. Maryland Powersports will assist customers with confirming warranty coverage; however, Maryland Powersports does not provide any direct warranty on any item sold.
- To determine warranty requirements for a specific item, please contact the manufacturer directly or Contact Us for assistance.
Questions or inquiries…Contact Us! All emailed questions are generally responded to within 24 hours.